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Technology Support Technician

Company: VirtualVocations
Location: Mesquite
Posted on: November 18, 2024

Job Description:

A company is looking for an Associate Technology Support Technician to provide level 1 technical support for technology products and applications.



Key Responsibilities

Provide first level technical support for hardware and software issues
Document problem details, service request status, and resolutions in the incident management system
Perform break/fix repairs on various devices and support third-party vendor services as needed


Required Qualifications

High School Diploma or equivalent
Completion of relevant technology-related coursework or programs
Experience in customer service
Associate's Degree in Computer Science, CIS, or related field (preferred)
1 year of experience in IT support and software installation (preferred)

Keywords: VirtualVocations, Wylie , Technology Support Technician, IT / Software / Systems , Mesquite, Texas

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