Technical Business Analyst, Salesforce
Company: Schneider Electric
Location: Dallas
Posted on: October 5, 2024
Job Description:
Summary of role: -As Schneider Electric continues its extensive
digital transformation journey, we are seeking a talented and
dedicated Salesforce Business Analyst to play a pivotal role in
driving our Salesforce platform's evolution. This is a technically
focused role and successful candidates will have experience writing
detailed technical specifications a developer can base their code
on. This is an exceptional opportunity to be at the forefront of
shaping and optimizing our Salesforce ecosystem, enabling us to
further enhance our sales processes and customer engagement. If you
are passionate about leveraging Salesforce to drive business
success and thrive in a dynamic, innovative environment, we invite
you to join us in this exciting venture. -Responsibilities:
Manage the collection and
implementation of business process requirements for
SalesForce.com.Work in a cross functional environment with various
business groups, IT and end users to identify, document, and
communicate business processes.Create Requirements for maintaining
and enhancing visual layouts, workflow rules and business logic
layer to streamline and enhance business processes and improve user
experience.Work with the development teams to implement and
integrate third-party products / applications on the force.com
platform.Work with IT and Salesforce.com and other 3rd party
vendors to maintain smooth operation and performance of the
platform.Coordinate and lead user acceptance tests with the
business units and end users against business requirements.Maintain
key system metrics to track trends in usage / adoption and data
integrity.Train end users prepare related documentation
(requirements, training materials, process and data flows, use
cases, functional design, etc), participate in cross-functional
teams, communicate key messages or address critical questions from
the user base involving the CRM.Perform system administrator
function of the Salesforce.com CRM application. Responsible for
maintaining functional areas of contacts / relationship, accounts,
opportunities, dashboards and reports.Create and execute queries
and reports, maintain user roles, security and profiles.
Qualifications:
Excellent verbal and written
communication skills required.Excellent interpersonal skills with a
demonstrated ability to work in a cross functional team environment
required.Experience translating business requirements into a
technical format that developers can implement effectively
required. Strong customer focus, ability to probe customer needs
and translate customer requirements into system specifications
required.Minimum 8 years of business analyst experience
required.Strong business acumen, superb knowledge of business
processes and CRM best practice required.2+ years of strong
operational experience with SalesForce.com preferred.com
administrator certification a strong plusBachelor's degree in
business or information systems preferred.This is a Hybrid onsite
role- 2 days per week. Ideal location is Franklin, TN. But also
open to Boston, Dallas, Louisville, Raleigh, potentially other
locaitons. - -Looking to make an IMPACT with your career?When you
are thinking about joining a new team, culture matters. At
Schneider Electric, our values and behaviors are the foundation for
creating a great culture to support business success. We believe
that our - IMPACT values - Inclusion, Mastery, Purpose, Action,
Curiosity, Teamwork - starts with us.IMPACT is also your invitation
to join Schneider Electric where you can contribute to turning
sustainability ambition into actions, no matter what role you play.
It is a call to connect your career with the ambition of achieving
a more resilient, efficient, and sustainable world.We are looking
for IMPACT Makers; exceptional people who turn sustainability
ambitions into actions at the intersection of automation,
electrification, and digitization. We celebrate IMPACT Makers and
believe everyone has the potential to be one.Become an IMPACT Maker
with Schneider Electric - apply today!---36 billion global
revenue+13% organic growth150 000+ employees in 100+ countries#1 on
the Global 100 World's most sustainable corporations - -You must
submit an online application to be considered for any position with
us. This position will be posted until filled. -Schneider Electric
aspires to be the most inclusive and caring company in the world,
by providing equitable opportunities to everyone, everywhere, and
ensuring all employees feel uniquely valued and safe to contribute
their best. We mirror the diversity of the communities in which we
operate, and 'inclusion' is one of our core values. We believe our
differences make us stronger as a company and as individuals and we
are committed to championing inclusivity in everything we do. This
extends to our Candidates and is embedded in our Hiring Practices.
- -You can find out more about our commitment to Diversity, Equity
and Inclusion and our DEI Policy -At Schneider Electric, we uphold
the highest standards of ethics and compliance, and we believe that
trust is a foundational value. Our Trust Charter is our Code of
Conduct and demonstrates our commitment to ethics, safety,
sustainability, quality and cybersecurity, underpinning every
aspect of our business and our willingness to behave and respond
respectfully and in good faith to all our stakeholders. You can
find out more about our Trust Charter -Schneider Electric is an
Equal Opportunity Employer. It is our policy to provide equal
employment and advancement opportunities in the areas of
recruiting, hiring, training, transferring, and promoting all
qualified individuals regardless of race, religion, color, gender,
disability, national origin, ancestry, age, military status, sexual
orientation, marital status, or any other legally protected
characteristic or conduct. - - -
Keywords: Schneider Electric, Wylie , Technical Business Analyst, Salesforce, IT / Software / Systems , Dallas, Texas
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